BiteMatch
Delete Your Account
This page explains how to delete your BiteMatch account and what happens to your information when you do. Account deletion is permanent and cannot be undone. For full details, see the Privacy Policy, in particular the “Data retention” and “Your rights and choices” sections.
Delete your account in the app
- Open the BiteMatch app and sign in.
- Go to the Profile tab.
- Tap Delete Account and confirm.
Request deletion by email
If you cannot access the app, email support@bitematch.io with the subject “Account Deletion Request.” Send the request from the email address associated with your account. We may require reasonable identity verification to prevent unauthorized deletion.
What is deleted
When your account is deleted, we delete or de-identify personal information associated with it, including:
- your account and sign-in access;
- your profile, including your profile photo;
- your preferences and settings; and
- meetup, referral, and billing records associated with your account.
What may be retained
Some information may be retained after deletion, subject to legal, security, fraud-prevention, transaction, backup, dispute, and recordkeeping requirements:
- Content shared with other users, such as group activity and messages, may persist in de-identified form when necessary to preserve conversations, group results, safety, or the rights of others.
- Deletion from active systems may not immediately remove information from backups. Backup copies are isolated from ordinary use and overwritten under standard schedules.
Subscriptions and third-party sign-in
Deleting your BiteMatch account does not automatically cancel a subscription purchased through the Apple App Store or Google Play. Cancel an active subscription through the applicable store’s subscription settings first. Deleting BiteMatch also does not delete the Apple, Google, or other third-party account you used to sign in.
Questions
If you have questions about account deletion or your information, contact support@bitematch.io.